YOUR RIGHTS AS A HYUNDAI OWNER

You may be recommended by your insurer to deal with independant body shops. It is important for you to note that it is your right to request the body shop of your choosing.

Unfortunately, accidents do happen. When they do, it's important to restore your vehicle to its pre-accident condition. (If your vehicle can not be driven, please see the Hyundai Roadside Assistance and / or ECP section of this web site, but please read on as the following is still very much applicable to you as a Hyundai owner).

Contact your insurance company as soon as possible after the accident. Your insurance company may try to direct you to a particular body shop to get an estimate and / or to do the repair. Under no circumstances are you legally obligated to go to this shop. As the vehicle owner and payer of the insurance premium it is your right to choose the body shop that you would like your Hyundai repaired at.

Make sure your insurance company knows that your expectations as a Hyundai owner are that:

• your vehicle has to be restored to its pre-accident condition using Genuine Hyundai Collision Parts
• the actual repairs should be carried out by a Hyundai Dealer Body Shop (or at least referred by your Hyundai dealer to a reputable body shop)
• the technicians that work on your Hyundai vehicle should be Hyundai Trained Technicians

Remember:

IT IS YOUR RIGHT TO CHOOSE WHO REPAIRS YOUR VEHICLE

For additional information you may consult the brochure entitled "When Accidents Turn Things Upside Down". It is contained within your owners manual that is in your glove box. Your dealer will also have information.

During business hours, contact us at (450) 974-0440

Outside business hours, contact us at 1 866 227-7973